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MASSEUSE TECHNIQUE
Warmth-Enhanced Neck Comfort
Say goodbye to fatigue and tight knots with Lumiox Neck's deep tissue massager. Enjoy comprehensive coverage with its unique hand-like design.
MYOFASCIAL RELEASE MASSAGE
Experience gentle, effective kneading with our massager, crafted to target and ease tension zones for deep myofascial release and precise relief.
Your On-The-Go Massage Specialist!
SoLumiox® massage device mimics professional techniques, targeting neck and shoulder tension with precise, contour-following motions for direct relief.
Perfect Gift for Loved Ones
Delight Family and Friends with Thoughtful Comfort
Reduce Stress | Enhance Sleep Quality
LessStress, Better Sleep
ERGONOMIC DESIGN
5D Massage Heads for Comprehensive Coverage
Experience more than just cervical spine relief with our massager, catering to the lumbar region, the abdomen, and the calves.
Each use ensures personalized, multifunctional relaxation.
Health & Wellness
Embrace a transformative massage experience right at home. Dive into relaxation, prioritize your well-being, and rejuvenate effortlessly.
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Shipping Information
Shipping Information
Please allow 48 hours for processing. All orders take 10-14 days to arrive.
14 Day Money Back
14 Day Money Back
Please contact us via e-mail if you have any issues with your order.
Return Policy
Return Policy
More than anything we want you to be happy with your purchase! If something doesn’t look or feel right, please contact us and we’ll make it right! Also please be informed that placing an order means that you accept all the terms mentioned below.
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CANCELLATION & MODIFICATIONIf you change your mind about your purchase, please send us an email to contact@goodsnova.co, provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made. Your order is only eligible to be canceled and modified within the date of purchase. After that time, the order is locked for processing and no longer can be adjusted. Please also be informed that a management, processing, and transaction fee (20% of your total order value) will be applied for the cancellation.
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INCORRECT ADDRESS For orders shipped to the wrong address due to a customer inputting the incorrect address:- We are not responsible if your order gets delivered to the wrong address or returned to the sender (as all of the items would be destroyed right after they come back to the manufacturer's warehouse)- Please be noted that replacements for these cases will not be free of charge so please be extremely careful when entering your shipping address.
---------CHARGEBACKS & DISPUTES
Please contact us by email before opening a merchant chargeback or payment dispute, as we can generally resolve the issue before that takes place. Any chargebacks and disputes disable our ability to issue refunds or credits due to funds being frozen. ---------
REFUND, EXCHANGE AND RETURN Customers have the right to request a refund/ return/ exchange within 14 days from the delivery date. Our Customer Service team will offer the best solutions for specific situations. Refund requests for used items will be refused. Please refer to our Exchange and Return Policy here to find more details about this.
---------LATE OR MISSING REFUNDS (IF APPLICABLE)
After our Customer Service team confirms the refund to you, it may take 2-5 business days for the amount to be officially posted and reappear in your bank account. If you still do not receive a refund after this period, first check your bank account again. Then contact your credit card company to ask them to have an investigation.